Terms of Service

Last updated: March 22, 2024

Your use of IntroHub is governed by this agreement (the “Terms”). The “Services” mean:

The websites located at (https://app.introhub.net, https://introhub.net) IntroHub Community, IntroHub Github Repositories, and any documentation, blog posts, audit reports, forums, features, tools, services, software, services, and other materials offered from time to time by IntroHub.

As used herein, “IntroHub”, “we”, “our” or “us” means Masalsa Inc. and/or its affiliates to the extent involved in providing the Services.

1. Types of Users

1.1 IntroHub has two different types of end users:

  • We call users who use the free versions of the Services “Free Users.” While Free Users can access and use certain Services, they may have access to a more limited set of features and functionality than Paid Users.
  • We call users who use IntroHub as part of a paid subscription plan “Paid Users”. The features and functionalities available to Paid Users are determined by the subscription tier.

We refer to these two types of end users of the Services collectively as “Users” or “you” for purposes of these Terms. Regardless of what type of User you are, these Terms create a legally binding agreement between you and IntroHub and explain the rules governing use of the Services. Users of Services requiring accounts are responsible for all activities that occur from respective User accounts and for compliance with these Terms.

2. Accepting the Terms

2.1 In order to use the Services, you must first agree to the Terms. You agree to the Terms by clicking or tapping on a button indicating your acceptance, by accessing or using any Services, or by executing or making payment based on an ordering page or document that references these Terms. You understand and agree that IntroHub will treat your use of the Services as acceptance of the Terms from that point onwards.

2.2 PLEASE READ THESE TERMS CAREFULLY AND KEEP A COPY FOR YOUR REFERENCE. THE SERVICES ARE OFFERED BY IntroHub. THESE TERMS OF SERVICE GOVERN THE USE OF THE SERVICES AND APPLY TO ALL USERS ACCESSING OR USING THE SERVICES IN ANY WAY. BY ACCESSING THE SERVICES, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH IntroHub, AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THESE TERMS OF SERVICE PERSONALLY OR ON BEHALF OF THE COMPANY ON BEHALF OF WHICH YOU ARE ACTING. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OF SERVICE, YOU MAY NOT ACCESS OR USE THE SERVICES.

2.3 PLEASE BE AWARE THAT THE DISPUTE RESOLUTION SECTION OF THESE TERMS BELOW CONTAINS PROVISIONS GOVERNING HOW CLAIMS THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY CLAIMS THAT AROSE OR WERE ASSERTED PRIOR TO THE EFFECTIVE DATE OF THESE TERMS. IN PARTICULAR, IT CONTAINS AN ARBITRATION CLAUSE WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION.

2.4 ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO YOUR USE OF THE SERVICES WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF CAYMAN ISLANDS, WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANY OTHER JURISDICTION. THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS IS EXPRESSLY EXCLUDED FROM THESE TERMS.

3. Electronic Communications

3.1 Accessing the Services, including visiting the websites, constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via the websites, satisfy any legal requirement that such communications be in writing. The foregoing does not affect your statutory rights.

3.2 Please refer to the Data Privacy Notice found on the websites for a complete explanation of how IntroHub processes personal information. If you are under the age of 18, you may not use the Services, unless you have the permission of your parent or guardian.

4. Representations, Warranties, and Risks

4.1 The Services may be accessed from countries around the world and may contain references to Services and content that are not available in your country. IntroHub makes no representations that the Services are appropriate or available for use in all locations. Your use of the Services is subject to international export controls and economic sanctions requirements. By accessing or using the Services, you agree that you will comply with those requirements. You are not permitted to access or use any of the Services if you are in, under the control of, or a national or resident of Cuba, Iran, North Korea, Sudan, or Syria or any other country subject to United States embargo, UN sanctions, the European Union or HM Treasury’s financial sanctions regimes, or if you are a person on the economic sanctions lists as published from time to time by applicable authorities (including, but not limited to the Office of Financial Sanctions Implementation (part of HM Treasury), the U.S. Commerce Department’s Denied Persons List, Unverified List, or Entity List, or the EU financial sanctions regime). You acknowledge and agree that you may not use the Services if you are a person barred from using the Services under the laws the country in which you are resident or from which you use the Services. Those who access or use the Services or content agree to do so at their own volition and acknowledge they are responsible for compliance with local law.

4.2 You acknowledge that the Services are subject to flaws and agree that you are solely responsible for evaluating any Services, including but not limited to software, code and audit reports, provided or made available by IntroHub. This warning and others later provided by IntroHub in no way evidence or represent an on-going duty to correct any flaws or alert you to all of the potential risks of utilizing the Services.

4.3 By utilizing the Services, you represent and warrant that you understand the inherent risks associated with software systems. Any use or interaction with the Services could require a comprehensive understanding of computer science in order to appreciate inherent risks. You represent and warrant that you possess relevant knowledge and skills and that you are liable for your use of the Services.

4.4 You acknowledge that the Services could be impacted by changes in law or one or more regulatory inquiries or regulatory actions, which could impede or limit the ability of IntroHub to continue to offer or develop the Services, or which could impede or limit your ability to access or use the Services.

4.5 You understand that you are connecting your email address and sharing your inbox metadata with IntroHub. You represent and warrant that you possess relevant knowledge and skills and that you are liable for your use of the Services.

5. User Content

5.1 User Content. “User Content” means any information and content you submit to or use with the Services. This includes email, calendar and related content and information provided or submitted by you or imported from your Third-Party Account(s) at your direction in connection with your use of the Services and the Services. You are solely responsible for your User Content and any obligations regarding its accuracy, quality, integrity, reliability and legality. You assume all risks associated your User Content and any reliance by others on its accuracy, completeness or usefulness, or any disclosure of your User Content that identifies you or others. You represent and warrant that you have the right to upload your User Content and that it does not violate any requirements under the heading “Acceptable Use” below. You may not represent or imply that IntroHub provides or endorses your User Content. IntroHub is not obligated to backup any User Content, and it may be deleted from the Services at any time without notice. You are encouraged to create and maintain backup copies of your User Content if you desire.

‍5.2 License. By using the Services and the Services, you grant IntroHub an irrevocable, nonexclusive, royalty-free and fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content (including Contacts) as necessary to: (a) provide and improve the Services (including through machine learning applications); (b) generate log files, event files, and trace and diagnostic files, as well as statistical and other data from the operation of the Services and the use of User Content, in each case, in an aggregated or anonymized form (“Technical Data”); and (c) use and disclose Technical Data to improve the Services and IntroHub’s related products and services (including through machine learning applications) and provide analytics and benchmarking services. Technical Data disclosed to another party will not identify you or your enterprise (if applicable).

6. Intellectual Property

6.1 The content included within our Services, such as code, text, graphics, logos, images, as well as the compilation thereof, and any software used in our Services, is the property of IntroHub or its licensors, contributors, and suppliers and is protected by copyright, trademark and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, licenses, legends or other restrictions contained in any such content, as well as those automatically granted under applicable law and agree not to: (a) distribute, transfer, grant sublicenses to, or otherwise make available the Services to third parties; (b) create modifications to or derivative works of the Services; (c) use or transmit the Services in violation of any applicable law, rule or regulation; or (d) access, use, or copy any portion of the Services (including but not limited to the logic and or architecture thereof and any trade secrets included therein) to directly or indirectly develop, promote, distribute, sell or support any product or service that is competitive with the Services.

6.2 Some software used in the Services may be offered under an open-source license that we will make available to you or we may make code available for download as open source software. You agree to be bound by, and comply with, any license agreement that applies to such open-source software. You will not indicate that you are associated with IntroHub in connection with any of your modifications or distributions of this open-source software.

6.3 If you choose to provide feedback on Services, by doing so you agree and do thereby grant IntroHub a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate such feedback into our products and services.

7. Prohibited Uses

7.1 As a condition of your use of the Services, you warrant and covenant to IntroHub that you will not use the Services in any way that (i) is unlawful, tortious or prohibited by these terms, (ii) could damage, disable, overburden, or impair the Services or interfere with any other party’s use and enjoyment of the Services, (iii) interrupts, interferes with, destroys or limits the functionality of any computer software or hardware, application, blockchain, or telecommunications equipment in any way, or (iv) infringes or misappropriates any patent, trademark, trade secret, copyright or other proprietary rights. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Services.

7.2 The Services were not designed or intended to process or manage any Protected Information. IntroHub will not be responsible for damages associated with Protected Information created, stored, shared or processed by you through the Services. “Protected Information” means information that is subject to specific regulations or laws that impose increased protections and/or obligations with respect to handling that type of information or that is not appropriate for use in the Services, as intended. Protected Information includes, without limitation, any credit or debit card and magnetic stripe information, social security numbers, driver’s license numbers, passport numbers, government issued identification numbers, health-related information, biometric data, financial account information, or information deemed “sensitive” under applicable laws (such as racial or ethnic origin, political opinions, or religious or philosophical beliefs).

8. Third-Party Services

8.1 The Services may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of IntroHub and IntroHub is not responsible or liable for the contents of any Linked Site, including without limitation any link or content contained in a Linked Site, or any changes or updates to a Linked Site. When you click on a link to a Linked Site, we may not warn you that you have left our Services and are subject to the terms and conditions (including privacy policies) of another website or destination. IntroHub is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by IntroHub of the site or any association with its operators. You use any Linked Sites at your own risk. When you leave the Services, our Terms and policies no longer govern. You should review applicable terms and policies, including privacy and data gathering practices, of the Linked Sites, and should make whatever investigation you feel necessary or appropriate before proceeding with any interaction or transaction with any third party.

8.2 Certain elements of the Services are delivered by third-party sites and organizations. As with Linked Sites, IntroHub has no control over such third-party services, does not assume (and expressly disclaims) responsibility or liability for any such services, their availability, or any content or other materials available from such third parties.

8.3 To the fullest extent permitted by applicable law, you release IntroHub from responsibility, liability, claims, demands, and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of acts or omissions of any third parties.

9. Access to Services and Termination

9.1 In order to register for and access IntroHub, you and each user will be required to provide information. You agree that any registration information given to IntroHub, including contact information (e.g., identification, e-mail address, etc) and billing/payment details, will be accurate and kept current.

9.2 IntroHub includes the features and functionality applicable to the version selected. IntroHub may update the content and functionality of IntroHub, or any version thereof, in its sole discretion. Some features and functionality may be available only with certain versions of IntroHub. IntroHub does not represent or warrant that particular content, functionality, or subscription plans will be offered indefinitely and reserves the right to change or alter the features and options, including the right to put reasonable usage limitations on IntroHub and respective versions, without prior notice. IntroHub will use commercially reasonable efforts to provide advance notice of any such usage restrictions or any material change in offerings.

9.3 If you want to downgrade or terminate your subscription to IntroHub and close your account, you may do so at any time by notifying support at least 20 business days in advance. Paid Users will continue to have access to their paid tier of IntroHub through the end of any pre-paid and unused Subscription Terms. Paid Users will not receive any refunds or credits for amounts that have already been paid prior to account termination, including any amounts pre-paid for unused Subscription Terms.

9.4 IntroHub may terminate your access to any Services, including IntroHub, immediately if: (a) you violate these Terms; (b) you cease business operations or become subject to insolvency proceedings; or (c) it is required to do so by law. IntroHub reserves the right to terminate Free Users’ access to IntroHub without notice if your account goes unused for a period of 60 days or longer.

9.5 IntroHub may suspend your access to any Services, including IntroHub, immediately if: (a) you have undisputed amounts more than 30 days past due; (b) there is reason to believe that your use of Services is fraudulent, or that you or any of your users are using the Services in a way that creates a security vulnerability or may disrupt others’ use of the Services; (d) there is scheduled or emergency maintenance; or (e) IntroHub determines, in its sole discretion, that providing the Services is prohibited by applicable law, or it has become impractical or unfeasible for any legal or regulatory reason to the provide the Services.

10. Billing, Payment and Renewal

10.1 If you select a paid tier of IntroHub, IntroHub will bill you in advance for use of the Services on an annual basis. All paid subscription terms begin on the 1st day of the next month and continue for 12 months thereafter (each, a “Subscription Term”). Your subscription will automatically renew on an annual basis until terminated pursuant to these Terms.

10.2 If you select a paid tier of IntroHub in the middle of a calendar month, you may be given free access to such paid tier functionality prior to your first Subscription Term. Such early access will be determined by IntroHub in its sole discretion and these Terms will apply to any such access.

10.3 Pricing for paid tiers of IntroHub will be quoted based on the features and functionality requested. IntroHub reserves the right to modify pricing at any time for renewal Subscription Terms, provided that IntroHub will notify you prior to any price increase affecting your account. If you upgrade to a higher tier of paid account, IntroHub will credit any remaining balance from your previous subscription payment to your new tier.

10.4 All payments due are in U.S. dollars unless otherwise indicated on the account settings page, order or invoice. Payments are due 20 business days in advance of the next Subscription Term. IntroHub will charge you for all fees when due. IntroHub may enable other forms of payment in the account billing process, which may be subject to additional terms. For convenience, you may make pre-payment for future Subscription Terms.

10.5 Your subscription will automatically renew on an annual basis and you authorize IntroHub to charge the credit card, debit card or other form of payment in advance for the next Subscription Term. All renewals are subject to the applicable Services continuing to be offered and will be charged at the then-current rates. If you wish to change your subscription tier or other functionality you must change the settings in the account settings page provided in IntroHub, if available to you, or contact our customer support team at least 20 business days prior to the next Subscription Term. Any downgrade will take effect on the first day of the next Subscription Term.

10.6 Billing disputes must be notified to IntroHub in writing before the due date. Delinquent payments may bear interest at the rate of 1.5% per month (or the highest rate permitted by law) from the payment due date until paid in full. You will be responsible for all reasonable expenses (including attorneys’ fees) incurred by IntroHub in collecting delinquent amounts. If delinquent fees are not paid, IntroHub will automatically downgrade your account to a free account and/or suspend or terminate your use of the relevant Services. Downgrading your account may cause the loss of features, functionality or capacity and IntroHub shall not be liable for any losses associated with downgrading or terminating your account. If you require a purchase order, vendor registration form, or other documentation, such requirement will in no way relieve, affect or delay your obligation to pay amounts when due.

10.7 You are responsible for any taxes, duties, and customs fees associated with the sale of the Services (other than IntroHub’s income tax) (collectively “Taxes”), and you will pay IntroHub for the Services without any reduction for Taxes. If IntroHub is obligated to collect or pay Taxes, the Taxes will be invoiced to you, unless you provide IntroHub with a valid tax exemption certificate.

10.8 Except when required by law, all fees are non-cancellable and once paid are non-refundable, even in the case of unused paid Subscription Terms.

11. Indemnification

11.1 You agree to indemnify IntroHub, its officers, directors, employees, and agents from and against any liabilities, losses, damages and expenses, including court costs and reasonable attorneys’ fees, associated with any claim or action of any kind whatsoever by a third party or User relating to or arising out of your use of the Services or inability to use the Services, your violation of any these Terms or your violation of any rights, including intellectual property rights, of a third party, or your violation of any applicable laws, rules or regulations. IntroHub reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with IntroHub in asserting any available defenses.

12. Disclaimer of Certain Liabilities

12.1 IntroHub AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE QUALITY, SUITABILITY, RELIABILITY, SECURITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE SERVICES AND ANY SOFTWARE, APPLICATIONS, PRODUCTS, INFORMATION, TOOLS AND GRAPHICS PROVIDED THEREIN FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SERVICES AND ANY SOFTWARE, APPLICATIONS, PRODUCTS, INFORMATION, TOOLS AND GRAPHICS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OR CONDITION OF ANY KIND. IntroHub AND/OR ITS LICENSORS AND SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SERVICES AND ANY SOFTWARE, APPLICATIONS, PRODUCTS, INFORMATION, TOOLS AND GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

12.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL IntroHub, IntroHub’S OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, ATTORNEYS, AFFILIATES, SUCCESSORS AND ASSIGNS, AND/OR IntroHub’S AFFILIATES, LICENSORS AND SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SERVICES, WITH THE DELAY OR INABILITY TO USE THE SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS AND RELATED GRAPHICS OBTAINED THROUGH THE SERVICES, OR OTHERWISE ARISING OUT OF THE USE OF THE SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF IntroHub OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICES.

13. Terms and Conditions of the IntroHub Community

13.1 The following terms only govern your use of Services related to the IntroHub Community (also referred to as the “forum”) found at https://discord.gg/yjYSbyapkg:

  • You may not use or try to use another’s account on the forum without their specific permission.
  • You may not buy, sell, or otherwise trade in user names or other unique identifiers on the forum.
  • You may not send advertisements, chain letters, or other solicitations through the forum, or use the forum to gather addresses or other personal data for commercial mailing lists or databases.
  • You may not automate access to the forum, or monitor the forum, such as with a web crawler, browser plug-in or add-on or other computer program that is not a web browser. You may crawl the forum to index it for a publicly available search engine, if you run one.
  • You may not use the forum to send e-mail to distribution lists, newsgroups, or group mail aliases.
  • You may not falsely imply that you’re affiliated with or endorsed by IntroHub.
  • You may not hyperlink to images or other non-hypertext content on the forum on other webpages.
  • You may not remove any marks showing proprietary ownership from materials you download from the forum.
  • You may not show any part of the forum on other websites with iframe.
  • You may not disable, avoid, or circumvent any security or access restrictions of the forum.
  • You may not strain infrastructure of the forum with an unreasonable volume of requests, or requests designed to impose an unreasonable load on information systems underlying the forum.
  • You may not impersonate others through the forum.
  • You may not encourage or help anyone in violation of these terms.
  • You may not submit content to the forum that is illegal, offensive, or otherwise harmful to others. This includes content that is harassing, inappropriate, or abusive.
  • You may not submit content to the forum that violates the law, infringes anyone’s intellectual property rights, violates anyone’s privacy, or breaches agreements you have with others.
  • You may not submit content to the forum containing malicious computer code, such as computer viruses or spyware.
  • You may not submit content to the forum as a mere placeholder, to hold a particular address, user name or other unique identifier.
  • You may not use the forum to disclose information that you don’t have the right to disclose, like others’ confidential or personal information.

13.2 Nothing in these Terms gives IntroHub any ownership rights in intellectual property that you share in our forum, such as your account information, posts or other content you submit to the forum. You remain solely responsible for content you submit to the forum. You agree not to wrongly imply that content you submit to the forum is sponsored or approved by IntroHub. These Terms do not obligate IntroHub to store, maintain or provide copies of content you submit, and to change it, according to these Terms.

13.3 Content you submit to the forum belongs to you, and you decide what permission to give others for it. But at a minimum, you agree to grant IntroHub a perpetual non-exclusive license to provide content that you submit to the forum to other users of the forum. That special license allows IntroHub to copy, publish and analyze content you submit to the forum.

13.4 When content you submit is removed from the forum, whether by you or by IntroHub, IntroHub’s special license ends when the last copy disappears from IntroHub’s backups, caches and other systems. Other licenses you apply to content you submit may continue after your content is removed. Those licenses may give others, or IntroHub itself, the right to share your content through the forum again. Others who receive content you submit to the forum may violate the terms on which you license your content. You agree that IntroHub will not be liable to you for those violations or their consequences.

14. Notice and Procedure For Making Claims of Copyright Infringement

14.1 If you believe that your copyright or the copyright of a person on whose behalf you are authorized to act has been infringed, please provide a written notice to [email protected] containing the following information:

  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
  • a description of the copyrighted work or other intellectual property that you claim has been infringed;
  • a description of where the material that you claim is infringing is located on the Services;
  • your address, telephone number, and email address;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

15. Changes to Terms

15.1 IntroHub reserves the right, in its sole discretion, to change these Terms. The most current version of these Terms will supersede all previous versions. IntroHub encourages you to periodically review these Terms to stay informed of our updates.

15.2 You understand and agree that if you are a Free User and you use the Services after the date on which the Terms have changed, IntroHub will treat your continued use of the Services as acceptance of the updated Terms. If you are a Paid User, the new Terms will apply upon the sooner of your acceptance of the new Terms or upon renewal.

16. Dispute Resolution; Binding Arbitration

16.1 Any dispute, claim, suit, action, cause of action, demand or proceeding arising out or in connection with these Terms (any of the foregoing occurrences, a “Dispute”), or the breach, termination or invalidity thereof shall first be endeavored to be settled through amicable negotiations in good faith by you and IntroHub. If you and IntroHub cannot agree how to resolve such Dispute within thirty (30) consecutive calendar days after the date a notice with respect to such Dispute is received by the other party, then either you or IntroHub may, as appropriate, commence an arbitration proceeding. Such Dispute shall subsequently (and exclusively) be submitted to three arbitrators. The nomination of the arbitrators and the rules of arbitration shall be in accordance with the Uniform Arbitration Act of Delaware. The seat of the arbitral tribunal shall be Denver, Colorado. Language of the proceedings shall be English. The arbitral award is final and binding upon the parties. The arbitration fees will be borne by the losing party except otherwise awarded by the arbitral tribunal. The parties undertake to carry out the arbitral award in accordance with the modalities of said reward. Any Dispute that is not or cannot be subject to arbitration will be resolved by the courts of Colorado governed by the laws of the Delaware.

16.2 A printed version of the most recent version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. These Terms were drafted in the English language and such English language version of these Terms shall control any interpretation of these Terms.

17. General Legal Terms

17.1 The failure of either party to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision or of any other right or provision.

17.2 You agree that IntroHub may provide you notices by email, regular mail, or postings on the Services. You may provide notice to IntroHub by emailing [email protected].

17.3 The parties to these Terms are independent contractors. These Terms does not create or imply any agency, partnership, or franchise relationship. These Terms are intended for the benefit of the parties and not any third-party. Neither party has the authority to assume or create any obligation on behalf of the other party.

17.4 The Terms, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without IntroHub’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. IntroHub shall be free to assign these Terms without notice or consent in connection with an acquisition of stock or assets, merger, or other corporate reorganization.

17.5 IntroHub shall not be liable for delay or default hereunder if caused by conditions beyond its reasonable control, including natural disasters, hacker attacks, acts of terror or war, riots, pandemics, actions or decrees of governmental bodies, changes in applicable laws, or communication or power failures.

17.6 These Terms constitute the whole legal agreement between you and IntroHub related to the use of the Services and supersede all prior or contemporaneous representations, agreements or understandings (written or verbal) relating to the subject matter hereof. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.